Initial Complaint

Purchased a gutter cleaning service 2 weeks ago and still have no date or idea of when folks will be coming to do this work. Will likely end up with ice dams at this rate. Looking for a full refund and cancellation of contract.

Business response
12/08/2021

We left a message for this customer and will be out there on Saturday to perform the work.

Customer response
12/08/2021

[A default letter is provided here which indicates your acceptance of the business’s response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,
******* ****