Initial Complaint

Crew came out on November of 2022 and cleaned my gutters. I didnt check anything, as they have cleaned them several times befor. In the early spring of 2023, I found my front lower gutter damaged, dented and scratched. These are 5 gutters which are 4 years old. I told customer service that no other work was done after or before these guys came out in November. I was told that I should have called back in November and they would in no way accept responsibility They also found mold on *******? needless to say, I canceled all future cleanings. Do not trust this company!!!

Business response
02/20/2024

Upon review of the photos there is no way a ladder could have cause this damage, the ladder is placed on the top of the gutter, not the middle. There is a lot of damage to the within a year of the service being performed.