I had a very bad experience with *************’s Gutter replacement services. I requested for the existing gutters on the entire left side of the house and received a quote. The quote for the replacement was given without a visit to the house. When the crew turned up, they only replaced a section of the gutters and refused to replace a smaller section, which had a separate downspout that required an oversized gutter. When I complained to the office, they agreed to return it on a separate occasion to replace it.A couple of months went by, and after another call to the office, another crew arrived. They were only prepared to replace the horizontal section with an oversized gutter, not the existing downspout, which was not oversized. The crew’s supervisor was very loud and rude and suggested that I should not be complaining since the company was replacing it for free. He refused to accept that an oversized horizontal gutter required an oversized downspout. The crew left without replacing the gutter.I paid for a service that I never received.I canceled my annual *************’s gutter cleaning service and will never use Ned Stevens Gutter Cleaning service again.
Ned Stevens Gutter Cleaning & General Contracting, Inc. Response
04/15/2024
Please contact ****************** so I can immediately address your concerns.
Ned Stevens Gutter Cleaning & General Contracting, Inc. Response
04/15/2024
Please contact ****************** so I can immediately address your concerns.