I had no idea when the workers were going to show up – received no information at all. Then, I walked out of the shower and into my bedroom one morning to see men tramping over the entrance roof at eye level with the window in my bedroom. To say I was shocked would be an understatement!! I had to run out of the room and wait until they were far enough away from the window to be able to run in, grab my clothes and get dressed hurriedly in the bathroom.
Obviously, this is unacceptable and an invasion of privacy. Customers need to be informed when contractors will be working at their house JUST so these types of incidents don’t happen.
After the service was done, no one from your company followed up with me, informed me of additional extensions on the gutter that were needed (as I had requested) or reached out at all. I am not thrilled with your service.
Response from the owner
Hi, Alicia. We aim to provide positive experiences at all times. We apologize for any inconvenience caused and will look into this for you and follow up.