We had Ned Stevens clean the gutters in spring of 2019. I scheduled a cleaning for late fall. In November I called them to check when they would be arriving. The representative told me soon, as then have a lot of houses to get to. The second rep quoted me a higher price then the first representative I sceduled the late fall cleaning with. They offered me the yearly clean up plan as well. I’m glad I didn’t sign up because I’m not impressed with their work or customer service.
In terms of their work on the first cleaning, they did a good job cleaning, they did charge for remove of old gutter that weren’t functional and recommended to replace the gutters. I had 3 other companies come out, none of them said my gutters need replacing, just need to be pitched in a 3 spots.
So Neds Stevens is an interesting experience to say the least.
Response from the owner
Anastassia, please contact [email protected] so a manager can follow up with your regarding this review.