This place was recommended by two friends. I should’ve went with my gut and reviews I’ve seen but I didn’t. Now I know to go with my gut. I filled out a form online. They called immediately. I missed the call and called them back. Than I said hold on and I accidentally hung up on them. That should’ve been a sign to not hire them, but I hadn’t cleaned my gutters in many years. They kept trying to call me back and I ended up calling them back. They quoted $179 + $5 safety fee + tax. They tried locking me into a 4 cleaning contract for $139/visit paid in Full. I declined. Then they tried locking me into the same contract but pay per visit at $159. I declined. I was promised a text before coming out and a door tag that the job was done and any suggestions. I got neither. Family run business? They must not take their job seriously. The only way I know they were there is that they rang my Ring doorbell. When I got home I could still see leaves hanging out of the gutters and they left a black bag at the curb. I was never informed that they would leave their garbage. I might have to put a ladder up and see if they really did clean them. I don’t think the value is there. I will never use them again and definitely do not recommend them. They didn’t even call me after to see if I was satisfied or had any questions. My HVAC company always calls after service calls. This is a service call too. You hear family run and you think oh wow they must care about their customers. But that’s not the case. Stay away from them.
Response from the owner
Chris, it is explained on the What to Expect email sent to you when you booked that my crews do bag up all job related debris and leave it at the home. We have a full 30 day no clog guarantee and know the gutters are all cleaned. We do not our a feedback survey after the job was done and it was sent to your email. We care about our customers. Please feel free to email [email protected] so that a manager can reach out to you.