Not a good experience resolving an issue due to the service. Ned’s was recommended by neighbors, we hired them for gutter cleaning only to find out after they left, a corner piece of our home siding was dislodged during the service. We called to make a claim and Neds was adamant that it wasn’t them and not very helpful in finding a resolution. Mind you, there are gutters a few feet away and right above the dislodged siding, so to say it was impossible is out of touch. We just bought this house and was recently inspected with no signs of siding issues, and no issues with the siding prior to the service. Ned’s was the only people on our roof since we purchased home. While the cleaning service was ok, the fact that they’ve been unhelpful in resolving the issue is unacceptable. Unfortunately, we do not have photo or video proof so that’s a learning lesson. Make sure to take photos of the property before and after service! Their loss as we planned to also hire them for frequent gutter cleanings, insect spraying and additional services. Not to mention, they were super pushy in pushing additional services when we booked the gutter cleaning service we wanted.
Response from the owner
Daniel, please contact [email protected] so a manager can follow up with you.