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Danielle Pugliese

I called to have a corner section of gutter fixed by clamping it back together. With these heavy rains I now have a lake at the corner of my house. I was then sold on a $300 gutter cleaning and inspection, during which they would fix the clamp on the gutter. Not only did they not fix the clamp, but they left a tag on my door saying they found a problem and to call the office, without even telling me the problem they found. When I called the office the person had no idea what the problem was, said nothing was entered into the computer by the crew, but he would look into it immediately and call me back. It’s been two days and still no call back. The leak in the gutter is now worse than before and I have to try to get a reputable company to come out and fix the original problem. Not only did they not fix my problem, but I’m out $300 and still have no idea what else they found wrong, and nobody calls me back. I would not recommend Ned Stevens at all.

Negative
Responsiveness, Quality, Value

Services
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