I used the service on a will call basis
I suddenly received a text message that they were coming to my house on Thanksgiving Day to do the leaves and I immediately called and told him that I had not scheduled it and not to come. They said they would reschedule they never did I hired another contractor Who did the job for half the price on a scheduled date
Then 2 weeks later I received a text message again saying they are coming to do the leaves I was out walking my dog I called and said do not come I didn’t schedule and the job is already done.
I got home 15 minutes later found an a bill even though no leaves were removed because there was nothing there to remove
I called customer service waited on hold for 15 minutes and got a very rude nasty person who claimed that he was not going to cancel the bill
this place is a total scam and they try to upsell you a million other jobs
Negative
Responsiveness