I can only assume they did the work since they offered no proof. I asked for photos and they said they do not take photos. Every other company I have ever used provided before and after photos.
I also had 3 missing screws on one gutter. I requested they be addressed when I made the appt. The people who came said nothing to me about repairs. When I called, I was told, “they did a tune up” When I asked for details as far as what that entailed, I was provided zero details.
I cancelled all future appointments with this company as a result.
The person I spoke with basically said that they have been in business for decades and I need to just trust that they are doing what was requested, whether I’m home or not. As far as I know, they hang out in the roof and then leave an invoice.
Also, the clean-up was nothing more than a man with a leaf blower directing everything to behind my garage. This was captured on camera.
I do not plan to work with this company again.
Response from the owner
Eric, thank you for taking the time to talk to me today and address your account.