One of the most difficult companies to work with, hands down, and poor value. Charged $250 to clean a gutter that is 3 feet long, when I asked for gutter-cleaning for the entire house (if it existed) and to see about a downspout install. Getting the downspout took more than 10+ calls to coordinate, as customer service cannot always reach field services and only days for service can be coordinated – not times. Even on days of service, the team did not show. Communication is atrocious. Marketing/sales is the #1 priority here, sending materials to “rate 5 stars” before service even completed. Ask for a single service and they’ll pitch their annual agreement, hard. This company is more interested in volume than direct and professional customer service.
Negative
Responsiveness, Value
Response from the owner
Thank you for sharing your thoughts, Gabe. We’d love to hear how we could earn 5 stars from you. If there’s anything we can do to improve your experience, please feel free to contact us at: [email protected]