Horrible The company came, was gone in less than an hour and left the fascia exposed to the elements. The old gutter covered this and there was no way I could have seen it. They did not contact me and explain that the fascia need to be wrapped in metal or even painted before the gutter was installed. The company insists that the wood is not rotted yet and only tough up paint needs to be applied.I was told to buy some paint at Home Depot and touch up the exposed wood. My master carpenter/builder does not agree. I called a contractor to do it right, remove the gutter and wrap them properly. I paid over $1,000 for an hour job and now will pay to have it fixed. I called Ned Stevens because I see their trucks around and his company and have been in business a long time and might be fine for a newer house but I would never use them again or recommend Ned Stevens. I got two opinions from professional contractors and they both agreed this job was not done correctly. I contracted a company to remove the gutter, wrap the exposed wood and reinstalled gutter at a charge of $800 to $1000.
Response from the owner
Gail please contact our office so a manager can follow up with you regarding this review. We fully guarantee all of our work and would be happy to send a quality control manager to your home to discuss this with you.