1) They are not a family owned business as they claim. This is a large corporation, partially owned by large private equity firms like Carlyle.
2) Called for gutter cleaning in November, they scheduled it for “ASAP”, an entire month has passes and they still have not showed up. Called and checked in twice. Finally on the third call they informed me its looking like mid-January. I mean, why not just wait for next November? Give business to your local family owned small businesses instead of these guys. Canceled my service with Ned Stevens and had a local company show up same day
Response from the owner
Hi, George. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with us at [email protected].