I just called N. E. Gutter Kings and was advised I was speaking with NED STEVENS GUTTER CLEANING. It was the most horrible experience I have ever encountered. The individual I spoke with, 1. Was on a headset and advised he “could not hear me, while he was speaking on his headset. There was a time delay”. 2. The individual had absolutely NO knowledge of drain spout cleaning. 3. I advised, my gutters, within the past 1.5 weeks, have been cleaned twice and are perfectly clean. 4. He insisted they had to me cleaned again. I just wasted a minimum of 15-20 minutes of my time! DO NOT WASTE YOUR TIME! Call a reputable company.
Response from the owner
Jean, you asked the agent for a price to clean the downspouts on the home. He advised that our service guarantee includes and gutter and downspout cleaning. You proceeded to tell him that he was talking too much, when all he was trying to do is get the information to help. We are a reputable company that you called and we answered the phone, giving every effort to assist.