They took my card and said 2 weeks -when I checked they said we can’t do a 2 story home – too dangerous even after they Googled ( charging extra) for the job. It looks like they work on call volume and pick and choose which ones to do It’s a racket they have going and take the jobs that have roofs that are 12 feet above the ground and a roof they can walk on ( 1/2 hour ‘s work ) vincent Buontempo
Negative
Responsiveness, Professionalism
Response from the owner
Safety is our number one priority such that we are willing to suffer negative reviews to keep our men safe. Any crew is allowed to walk away from a job where they feel there is a safety issue. At that point, we have our Quality Control Manager review the job, looking at photos of the house and/or on-line images of the house. Here, our Quality Control Manager deemed this house too unsafe for us to perform the work. We are sorry you are upset, but safety is one area where we don’t compromise.