We specifically booked this company because we have a townhome and just had a tree cut down so we had to get the front of our house and our neighbors power washed. We said we didn’t need the back of our home done. It was about only 25ft between my front of house and my neighbors. She is getting married soon and wanted the gutters clean before they take pictures at their house and so we got the ok on Sunday that they would do the front of their house and not do our back. Today the men who came to my house said that they couldn’t do that and to call the company. The company now said they couldn’t but they can charge us full price to do our neighbors. Perhaps before giving a quote they should have come to my house to see all I had was about five foot of gutter that had to be cleaned and to stick to the original deal. My neighbors gutters are so clogged it will just spill into ours now. Guess I have to call another company now after we were mislead and only booked them because they agreed to the service we requested.
Response from the owner
Krista, please contact our office [email protected] so a manager can follow up with you regarding this review.