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Kristina

I was referred to this company by a close friend that uses them consistently. Receiving an estimate and scheduling services for dryer vent cleaning seemed effortless. I was told I would receive a notification before the service crew arrived and could confirm/cancel services until that point. Due to the crew’s ” poor service,” I never received a notification and could not confirm/cancel as ensured, but I was billed without a problem. Ultimately, this impacted the units serviced and the validation of which units were done. If you value your time and sanity, avoid this company and do business elsewhere. While my vent has been cleaned, they do nothing but waste your time and do not stand by their word on their procedures. The people you encounter on the phone are pleasant. They always tell you a manager will contact you, but they never do. I would not recommend this company.

Negative
Quality

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