First they came and couldn’t get into the back yard despite the fact the gate latches from the outside. I had to explain to them the gate was open. So then they came back a month later and said they couldn’t set their ladders up safely and cancelled the job. My house is just two stories so I don’t know how you can be in the gutter cleaning business and not be able to do gutters in a two story house. Only good thing they did is they didn’t lie that they did the work when they didn’t. Other than that I have serious reservations about this company’s ability to even actually do gutter cleanings
Response from the owner
Larry, please contact [email protected] so a manager can follow up with you. We take safety very seriously. Any crew is allowed to walk away from a job where they feel there is a safety issue. At that point, we have our Quality Control Manager review these jobs. We are sorry you are upset, but safety is one area where we don’t compromise.