You are currently viewing Mark Long

Mark Long

Hired Ned Stevens for gutter cleaning as a first time customer. I was told by the sales person that they’d clean the gutters, check the downspouts, inspect the nails and hardware and also tuck the wire mesh gutter covers back down where they were out of whack. The team of two was here for 10 minutes. The used their leaf blowers to blow the roof and gutters, but I didn’t see any inspection of anything and they did not fix the wire mesh gutter covers. They also left a note on the door indicating the job was complete, but other issues had been identified with instructions to call the office 800 #. I did so and that person tried to sell me roof cleaning services because they said the roof was dirty. When I explained that I wasn’t certain they’d done much at all, I got immediate pushback and excuses. I won’t be using them ever again. Expensive and not at all customer focused.

Services
Service not listed