I called and specifically asked to REPAIR and clean the gutters. Was told that gutters are repaired as they are being cleaned, was given the price. The crew arrived, went up to the roof, examined the gutters, and told me that they couldn’t repair the damage that I had, needed a new fascia. I hired someone to fix it. Ned Stevens then came back, went up on the roof, and left 5 min later without saying a word. I called, and was told that they found too much dirt under the leave guards, so the price now will have to double. Don’t understand why they did not see that first time they came. Also, don’t understand what is the “normal” amount of dirt they clean, and at what point it becomes “too much” so they have to charge more. My hope was to get a gutter company to clean the gutters, not to complain about them
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Response from the owner
nbdoc, please email [email protected] so that a manager can follow up with you about this review.