I called for a quote today to have my house powerwashed and the representative was extremely pushy on the phone. When I advised the rep that I would call back to schedule if I was interested, that’s when I knew I would never hire this company. She questioned why I did not want to schedule today, I told her that I would have to check my availability and that it was a little over my price range. She immediately reduced the price which I thought was odd (didn’t know I was dealing with a car salesman). I expressed that I was still not interested. She continued to press on the fact that they were a reliable company etc. and said they were going to show up on a certain date even if I am not going to be home. I had to repeat myself multiple times and tell the representative to not send anyone to my home. First and foremost, I will never have any company work on my house while I am not present nor have a service done without my permission. I do not like haggling with any company or feeling pressured. If they were an honest company to begin with, I would have scheduled the service.
Response from the ownera month ago
Your feedback is important to us. We apologize for any pressure you felt during your interaction with our representative. We strive to provide a positive experience for all our customers and will address this issue internally. Thank you for bringing this to our attention. Please reach out to us via phone at 800-542-0267 or via email at [email protected] to discuss this.