They came to my house to do a gutter cleaning without warning at 7AM on a freezing morning. They were very late in the season and woke me up trampling on my roof before even notifying me they were there. They froze my downspout using my hose without permission to clean the gutters. They then kicked the gutter to break up the ice and detached it from my house. They denied it was their fault. Once threatened with legal action they came back and just put a bunch of screws in the gutter to attach it back to the house. The gutter is permanently creased, cracked, and leaking. Still to this day, 5 years later, I will never use them again and they deny they did anything wrong and try to make excuses why they aren’t liable for the damage they caused. I have had several third-party companies confirm they absolutely are the cause of the damage. TERRIBLE! NEVER TRUST THIS COMPANY!
Response from the owner
This is an unfair review, we informed the customer after the service was completed five years ago that upon inspection we noticed that the gutter was off pitch and holding water. In addition to that and as a courtesy for the customer, we sent a crew back out free of charge to re-nail the gutter. Our installer informed us that the wood behind the gutter was old and had cracks in the fascia. We informed the customer of this five years ago when we performed the return visit. We are an honest and reputable company that did nothing wrong here.