I used this service to clean my gutters. They took my credit card information and then disappeared for a month after claiming someone would be out to clean them within a week. I called to check on the status and they said someone would come shortly. Several days later I received a text message that a team was on the way.
Two men came and setup ladders and proceeded on the roof with blowers. For approximately 5 minutes they blew dirt down onto the elevated decks that wrap my home and then left without saying a word or without completing the job. They did not use any drop cloths thus leaving a mess on my decks and the ground below. Additionally they drove the truck onto the grounds which is on an incline and they tore up the ground as they backed the truck up when they left because they couldn’t get any traction.
I called the office to complain about why the men left without saying a word and without completing the job, the rep claimed it is because they can’t speak English and that there were gutter guards that had to be removed to complete the cleaning. The rep claimed that this was an extra charge to remove them to do (something I was not notified of in advance) but they were going to give me a break and not charge me and send a crew back the next day.
The next day crew comes, again without drop cloth, makes a mess & leaves a mess. Manages to break one of my security cameras by dousing it with a ton of water I guess. They removed the pop off gutter guards to clean but they don’t put them back and they take them! Their attention to detail just isn’t there Very disappointed and I recommend that you avoid their service.
Negative
Punctuality, Quality, Professionalism
Services
Response from the owner
Ronald, please contact [email protected] so a manager can follow up with you regarding this review.