For three reasons, I personally will not be using Ned Stevens Gutters for future work:
(1) Lack of integrity in the pricing of the job. Although this was my mistake for not catching it earlier, the fact still remains that in my opinion it reflects behaviors done by a dishonest and shady business.
(2) Inability to meet promised delivery dates, taking two weeks more than originally indicated, and that ONLY after I called to complain and “threatened” to cancel the job.
(3) Poor workmanship and damage (albeit minor) to property due to carelessness. Their lack of consideration for personal property reflects an inferior work ethic. (one example in pic)
Response from the owner
Hi, Ron. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with us at [email protected].