I used Ned Stevens to install a gutter and two downspouts. Half of the new gutter leaked (apparently it wasn’t flashed properly) and the two downspouts were so close to the ground I could not add extensions to move the water away from the house. When I called to have this fixed, they double-booked me (over a week out from my call) and didn’t show up in spite of repeated calls to the office. Then when they rescheduled, the appointment window was from 7AM to Noon, even though they promised me I was the first appointment of the day. The crew who did show up were professional and said there was no flashing installed and the downspouts were not installed correctly. I expected a reasonable product for ~$1200 and did not get it.
I would not recommend them.
Negative
Responsiveness, Punctuality, Quality, Professionalism
Services
Service not listed
Response from the owner
Hi, Rose. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with us at [email protected].