Would give no stars if possible. Showed up to my house unannounced and not authorized. Charged me a bill and would “give me half off for the inconvenience”. Manager was extremely rude and refused to admit their mistake. The only proof that anyone was at my home was the door tag and the fact that they left my storm door wide open making it look like someone broke into my home when I got home from work. I called a month ago for a problem that needed to be fixed immediately, but they would not come because it was ‘too cold’…. I got someone else to fix it. Today, when they decided to randomly show up was below freezing- same as the day when they would not come. Do not use this company.
Response from the owner
Stephanie, please send your information to [email protected]. There were many conditions including snow, ice and cold weather that prevented us from being able to perform work. Safety is our number one priority at this company and we can only work when conditions are safe… We were uninformed that you had hired someone else so in good faith we offered to split the bill.