I would NOT recommend this company. Very unprofessional and did NOT provide the Service I requested. I cleaned my own gutters and clearly expressed the service I’m seeking such as “gutter @ front of house needs to be repaired since de water is settling in gutter and leaking on to front porch. The sales rep convinced me that gutter cleaning comes w/the service and they’ll repair any deficiencies found.” I went ahead with purchasing their services. The techs showed up and my wife and I both expressed what the issue is and pointed out the area where water is dripping on to porch. They proceeded to do their cleaning but did not repitch gutter and left me a ticket stating to call office for more information. This company does NOT do repairs ONLY gutter cleaning and sold their services to me under FALSE PRETENCE. I had my appointment the week prior and this company NED STEVENS, did not show up @ all nor did they call during the time frame schedule. Not even a courtesy call to say they would not be able to provide the service on day assigned. Stay clear of NED STEVENS. WILL NOT RECOMMEND THIS COMPANY EVEN IF THE SERVICE IS FREE.
Negative
Punctuality, Professionalism
Response from the owner
Hi, Wesley. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with us at [email protected].