I gave them two stars because the customer service tried. I called to schedule a gutter cleaning and man did they make it sound good. Promised all these thing and they would be there in the next two business days. Well.. a week later they finally showed up. When the crew arrived they didn’t speak very much English, so I couldn’t communicate my issues. They began cleaning the gutters and while doing so, throwing all the debris from the gutters onto the ground.. from the second story. Mud and grit was getting slung everywhere. I offered them a bucket, but they didn’t understand me. I stopped and called the office and they recommend calling back after the job to see how well they cleaned up. Well… they left an absolute mess. Mud slung all over the place, plus they didn’t fully complete the job as I was promised. So I call customer service and they offered to help, but didn’t offer much. I did more than the two man crew did by having to clean everything up. So in the end, I can only give them two stars. They failed to keep their promises, their crew wasn’t proficient at their job but customer service tried.
Response from the owner
Hi, Zachary. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with us at [email protected].