Nov 19, 2023
This place was recommended by two friends. I should’ve went with my gut and reviews I’ve seen but I didn’t. Now I know to go with my gut. I filled out a form online. They called immediately. I missed the call and called them back. Than I said hold on and I accidentally hung up on them. That should’ve been a sign to not hire them, but I hadn’t cleaned my gutters in many years. They kept trying to call me back and I ended up calling them back. They quoted $179 + $5 safety fee + tax. They tried locking me into a 4 cleaning contract for $139/visit paid in Full. I declined. Then they tried locking me into the same contract but pay per visit at $159. I declined. I was promised a text before coming out and a door tag that the job was done and any suggestions. I got neither. Family run business? They must not take their job seriously. The only way I know they were there is that they rang my Ring doorbell. When I got home I could still see leaves hanging out of the gutters and they left a black bag at the curb. I might have to put a ladder up and see if they really did clean them. I was never informed that they would leave their garbage. I don’t think the value is there. I will never use them again and definitely do not recommend them. They didn’t even call me after to see if I was satisfied or had any questions. My HVAC company always calls after service calls. This is a service call too. You hear family run and you think oh wow they must care about their customers. But that’s not the case. Stay away from them.
