Dec 8, 2021
I had posted a negative review before and removed at the request of the company as they were very apologetic. This is the second time posting that they have come out to my home unannounced. The first time I was on a conference call upstairs and surprised by a ladder and a person on my roof. – that was the first time I filed a complaint. I had explicitly asked in the future that I get a call to schedule ahead of time. This past weekend showed up unannounced and told them to no do the service and to call ahead and schedule. (Unfortunately I have someone at home that is disabled and do not need surprises). Today one again just show up and see my aide in the house and point to the roof. Once again not announced or scheduled ahead of time. Not acceptable – period!
Dec 11, 2021
Joe, please contact [email protected] so a manager can follow up with you regarding this account.