Sep 25, 2021
This ended up being much more complicated than it needed to be and will end up costing me more money in the future. Company was hired to clean gutters of house, barn, and small workshop. Received a call that they showed up, but left because “there was a problem”. Problem was that there were screens on gutters (duh). Company came back and did the house and the workshop only and removed all the screens but did not re-install, so now I need to get up on the roof myself (defeating the purpose of hiring a company) or pay somebody more than the cost of the gutter cleaning to replace. Noticed the barn was not done and called and again was told “there was a problem”. Problem was that on one side about 20% of the gutter was pulling away from the roof. I had pointed this out on the initial call and the answer had been “we do a full assessment when we clean the gutters”, ie, no problem. we’ll check it out…….so not sure why they came and left yet again. When they finally returned to clean the barn gutters (again removing screens they didn’t replace) they said they were going to get me an estimate to repair the gutter that was pulling away. Never heard back from them again. All together this took 4-6 weeks.
Bottom line–rushed job on site, slow to get to job, amateurish, and will end up costing me more in the future to replace screens. Look elsewhere.