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Kristine S. Brooklyn, NY

Mar 29, 2024
Ned Stevens has consistently failed to uphold their responsibility to provide quality service. From missing appointments to causing SEVERE DAMAGE TO OUR PROPERTY AND CONTENTS, they have continuously neglected their duty to their customers. Despite clear evidence of their PUTTING A HOLE IN OUR ROOF, they have refused to take accountability for their actions. They refuse to acknowledge their mistakes, and provide proper compensation and resolution. We’re out thousands of dollars…destroyed stove, dining furniture…
They tell you they will make it right, but then change what is agreed to over phone.
AVOID. Go to any one else. Claiming 60 years experience means nothing when your guy 2 weeks on the job goes through my roof and claims “it wasn’t me!”
Disgusting. Note leaves pictured still in gutter.
Credit my card a full refund. Pay for your damages.

Aug 2, 2024
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